Our Caribu Support Team is here to help!
You can reach out to our Customer Service team by emailing: ask.caribu@mattel.com * or calling us at:
+1 (305) 882-9574.
Tech support services are available Monday - Friday from 10:00 am - 7:00 pm EST.
*If you don't receive an email from us within several hours after reaching out, or the next business day, please check your spam/junk folders. Our emails can sometimes get filtered into junk.