We’re sad to see you go! Below are the instructions for canceling your Caribu subscription. You'll need to cancel the subscription in the same place that you created it. You can find your subscription by following these steps.
Apple Devices
To cancel your subscription from your iPhone, iPad or iPod touch:
- Start from the Home screen on your Apple device and tap on Settings.
- Tap View Apple ID at the top. You may need to sign in.
- Tap Subscriptions.
- Tap CaribuYou should see a checkmark by either Monthly or Yearly. (If you don't see Caribu, you do not have a paid subscription through Apple.)
- Click Cancel Subscription and confirm. Or use the options to manage your subscription. (If canceled, you'll receive a message with the date your subscription expires. You'll have access through that date.)
*If you don't see an option to cancel the subscription here, please go to https://app.caribu.com/ on a computer or laptop to manage your subscription.
To cancel your Caribu Apple subscription from your computer:
- Open the App Store.
- Log in with your Apple ID
- Click on your name or profile picture, and select View Information at the top.
- Enter your password if prompted.
- On the Account Information Screen: scroll to the Manage Section.
- To the right of Subscriptions, click Manage.
- Choose Caribu and click to cancel. If you do not see Caribu listed, you do not have a paid subscription through Apple.) (is there more here?)
For further information visit https://support.apple.com/en-us/HT202039
Google Play
To cancel your subscription from your Android devices:
From your Android device:
- Open the Google Play Store.
- Tap Menu, then Account and then Subscriptions.
- Find the subscription you want to cancel.
- Tap Cancel.
From your computer:
- Go to play.google.com/store/account.
- Find the subscription you want to cancel.
- Tap Cancel Subscription.
*If you don't see an option to cancel the subscription here, please go to https://app.caribu.com/ on a computer or laptop to manage your subscription.
Computers and Laptops
To manage your Caribu subscription on the Web, open https://app.caribu.com/ and click on the Menu button on the bottom of the screen. Now click Settings and then Subscriptions. Select Cancel Subscription.